Welcome to The Haven



The Haven is a brand new purpose built respite unit for adults with learning and physical disabilities. With capacity for two respite clients, each room is offered with all the comforts of home and all the appropriate equipment to keep your loved one safe. The open plan design of the kitchen and lounge makes for a bright and airy communal area for service users to eat and relax in. 


The people who use our service may have associated conditions such as autism, epilepsy, Down's Syndrome, cerebral palsy, sensory impairment, and other requirements such as PEG feeding and catheter care. Staff training and equipment is tailored to suit all of these needs and is continually assessed to meet newly identified needs.

 

Nursing Care cannot be provided at The Haven.  However if specialist care is required and care staff are able to under go appropriate training to meet these needs i.e. rescue medication, oropharyngeal suction, nebulizer therapy or wound dressing or invasive treatment of a non-urgent nature, this health care can be accessed through the person’s G.P. Practice.  Appropriate Community Nursing Services will then (if accessed by the G.P as necessary) come to The Haven to facilitate this care.

 

Day care can be provided and residents enjoy a range of activities, including arts and crafts, cookery, bingo, card games, football, cinema nights, aromatherapy and massage. We actively encourage residents to be part of the local community and regularly have trips out to local restaurants and pubs to socialise with neighbours and friends. 

 

Staff at The Haven are highly trained to support service users and qualified from NVQ Level 2 in Health and Social Care ranging up to registered nursing. Staff regularly attend training courses to ensure they are fully equipped to care for residents to the highest standard. The Haven understands the importance of learning and development and welcomes placements from both colleges and universities. 

 

 

Our Promise

 

At The Haven, we will respect each person’s rights.  The right to be heard, and listened to.  The right to complain, and the right to make choices. 

 

At The Haven we recognise that each person is individual, with unique personal needs.  We aim to be responsive to the client’s Language, Culture, Religion and Disability. 

 

At The Haven, we aim to develop the Care Team to be Enablers and Friends through Thought, Dignity, Respect and Privacy and to promote Independence and Individuality for all who use our services.